Susquehanna Medical Supply in Towson: New and Used Mobility Equipment at Below-Retail Pricing
Susquehanna Medical Supply is a single-location retailer in Towson that sells and rents walkers, wheelchairs, canes, and related mobility aids, with used inventory priced 30 to 50 percent lower than new comparable models and a rental program that costs one-third the price of larger regional chains.
What Susquehanna Medical Supply actually is
Located at 409 Fairmount Avenue in Towson, Susquehanna occupies a 2,500-square-foot showroom stocked with roughly 80 new mobility devices and 40 to 60 used units in rotation. The business does not require a prescription or medical referral to purchase or rent equipment, operates independently from hospital systems, and serves customers from Baltimore County and surrounding areas who want to examine equipment in person before committing to a purchase. Unlike online retailers or hospital-affiliated supply closets, Susquehanna combines retail sales, short-term and long-term rentals, and in-house repair services for items damaged during use.
Inventory, pricing, and rental terms
New walkers range from $60 for a basic four-point model to $280 for a rolling walker with a seat and hand brakes. Standard wheelchairs (non-folding) start at $180; transport models run $200 to $320. Used inventory is marked 30 to 50 percent below the new price of identical models. A used standard wheelchair typically sells for $90 to $140. The used section refreshes every two to three weeks as inventory is accepted on consignment, traded in, or taken in as rental returns.
Rental rates for a standard wheelchair are $15 per week or $40 per month. A rolling walker rents for $10 per week or $25 per month. Long-term rentals (three months or more) receive a 10 percent discount on the monthly rate. Rentals include basic maintenance; repairs from damage are charged at $25 to $75 depending on the work. A rented walker or wheelchair is delivered and picked up for an additional $25 fee per trip if the customer cannot transport it themselves; customers who can manage transportation pay no delivery charge.
How Susquehanna compares to other Baltimore-area options
The two largest competitors are hospital-affiliated supply centers operated by Mercy Medical Center (locations in Lutherville and Downtown Baltimore) and MedStar Health's equipment center in Canton. Both require a prescription or referral from a physician to rent or purchase at covered rates, and both carry primarily new equipment at manufacturer's suggested retail pricing. Mercy's wheelchair rentals start at $35 per week; MedStar's at $40 per week. For customers without insurance coverage or those seeking to avoid medical referrals, Susquehanna's week-to-week rental model and used-equipment discount make it substantially cheaper. For patients with insurance approval, hospital-affiliated centers may cover rentals in full or at a copay, making them the better choice if your plan covers the cost.
A second alternative is Amedisys Medical Equipment, a regional chain with four Maryland locations (none in Towson proper, nearest in Cockeysville). Amedisys carries both new and rental inventory but does not stock used items for sale and does not offer repair services for customer-owned equipment. Amedisys rental pricing matches Susquehanna's, but the lack of used inventory and repair capability limits it for customers seeking a second wheelchair or needing a quick fix.
Who this suits and who it doesn't
Susquehanna suits people who need temporary mobility aid (recovery from surgery, acute illness, or injury), those on a fixed or limited budget, customers testing a device before buying or upgrading, and anyone within Towson's immediate area who can visit a showroom. Customers with strong insurance coverage that includes durable medical equipment through a hospital system should contact their insurance first; a covered rental may cost nothing or $5 to $15 per week. Someone who needs a wheelchair immediately and has no transportation should ask about delivery; Susquehanna can usually deliver within 24 hours for the $25 fee. Customers outside Baltimore County who would need delivery should compare Susquehanna's $25 delivery fee against Amedisys or hospital centers that may not charge a separate fee.
What the first visit involves
Walk-in customers can examine equipment without appointment. Staff (usually one to two people present) will ask basic questions about your mobility need, height and weight range, and current use (getting around inside, outside, or both) to narrow options. For rentals, you need a photo ID and an email address to complete a rental agreement; no deposit is required. Equipment is available to take the same day unless a specific model is out of stock, in which case it can be ordered from the distributor (typically arrives within three to five business days). For repairs, bring the item in during business hours and speak to the in-house technician; simple repairs like replacing grips or tightening bolts can be done same-day or within 24 hours.
Hours, location, and parking
Susquehanna is open Monday to Friday 9 a.m. to 5 p.m. and Saturday 10 a.m. to 2 p.m., closed Sunday. The Fairmount Avenue location has five dedicated parking spaces on-site; street parking is available along the block. The showroom is ground-level with no stairs. Verify current hours by phone (410-337-7500) as seasonal staffing changes can affect Saturday availability.
Susquehanna fills a practical gap for Baltimore residents who rent temporarily or buy used, avoiding the time cost of a medical referral and the price markup of larger chains.
