Gene Buckalew at RE/MAX Results in Baltimore: A Buyer's Agent Focused on First-Time and Minority Homebuyers
Gene Buckalew operates as a buyer's agent out of the RE/MAX Results office in Baltimore, specializing in representing purchasers rather than sellers. Unlike listing agents who market homes on behalf of owners, buyer's agents work exclusively for people shopping for property, a distinction that shapes both how they're compensated and what conflicts of interest they face.
What a buyer's agent actually does
Buyer's agents in Baltimore help clients navigate the purchase process from property search through closing. Their core responsibilities include identifying homes that match a buyer's criteria and budget, scheduling showings, researching comparable sales to assess whether asking prices are reasonable, writing offers, and negotiating terms. They attend inspections and appraisals, explain contingencies (such as inspection and financing contingencies that protect the buyer), and coordinate with lenders and title companies. In Baltimore's market, where neighborhoods vary sharply in school quality, property tax rates, and resale potential, a knowledgeable agent can identify which blocks or buildings represent genuine value versus which carry hidden costs.
Buyer's agents are typically paid through the commission split. When a home sells, the seller's agent and buyer's agent each receive a portion of the total commission (usually split from a total of 5 to 6 percent of the sale price, though this is negotiable). This means the buyer does not write a separate check to their agent. However, it also means the agent's commission is tied to the sale price, which theoretically creates incentive to push buyers toward higher offers. A buyer's agent who works against this conflict by helping clients avoid overpaying is worth identifying.
How buyer's agents compare in Baltimore
Baltimore has multiple large brokerages including Coldwell Banker, Keller Williams, and independent firms, each employing dozens of agents. The meaningful difference between agents matters more than between brokerages. Some agents specialize in investor properties, others in waterfront or Canton renovations, and still others in first-time buyer education. A buyer working with an agent whose specialty matches their situation will typically receive better guidance on neighborhood-specific issues (permit costs in Federal Hill, basement water problems in Hampden, rental demand in Station North) than a generalist.
Buyer's agents who work with first-time purchasers or minority buyers often provide additional value by explaining Baltimore-specific financing options, connecting clients with credit counselors if needed, and walking clients through the inspection and appraisal process in detail. In a city where median home prices range from under $200,000 in outer neighborhoods to $400,000 and above in popular inner-city blocks, an agent who understands both the low-entry and competitive segments serves a wider market than one focused only on move-up buyers.
Services and how agents are paid
Buyer's agents do not charge hourly fees or retainer costs. Instead, they work on commission, paid out of the seller's proceeds at closing. For a buyer purchasing a $250,000 home in Baltimore with a standard 5 percent commission, the buyer's agent would receive roughly $6,250 (split from the total $12,500 commission). This payment structure is consistent across most Baltimore agents regardless of the brokerage.
Some agents may negotiate a buyer's agent commission (the percentage the listing side pays out) if the buyer is purchasing a for-sale-by-owner property or a new construction home where the developer sets terms. First-time buyers should ask their agent upfront how commission is structured in their specific transaction, as clarity prevents misunderstanding at closing.
Who should work with a buyer's agent and who should not
A buyer's agent makes sense for anyone purchasing property in Baltimore for the first time, navigating a neighborhood they don't know, or buying in a competitive market where strong negotiation skills matter. Buyer's agents also help if you lack time to attend multiple showings or want someone to research whether a property's listed price reflects recent sales on the block.
A buyer's agent is less necessary if you are purchasing a new construction home directly from a builder, since the builder's sales representative typically covers the transaction and the agent commission is built into the price. It is also less critical if you are buying a rental property as an investor and have already identified the specific property and your own financing path. However, even experienced real estate investors often use buyer's agents to access the MLS, negotiate better terms, and verify property condition before closing.
What the first meeting involves
A first consultation with a buyer's agent should cover your timeline (purchasing in three months or next year?), budget, financing status (pre-approved or still exploring?), neighborhood preferences, and must-haves versus nice-to-haves. The agent will explain how the local purchase process works in Maryland, what contingencies protect you, and what costs beyond the down payment you should plan for (inspection, appraisal, title insurance, taxes due at closing). They will also clarify how they will contact you (phone, text, email) and how quickly they expect to hear back when a property becomes available.
You should leave knowing how the agent handles conflicts (for instance, what happens if you find a property listed by their own brokerage) and whether they require a written buyer's agent agreement. In Maryland, many agents request a non-exclusive agreement, meaning you can work with multiple agents, though exclusive arrangements also exist.
Hours, location, and logistics
RE/MAX Results operates from multiple locations in the Baltimore area. Confirm the specific office address with the brokerage, as agents often work from multiple locations or meet clients at properties rather than a fixed office. There is no standard "office hours" for buyer's agents in Baltimore; most operate by appointment and cell phone availability outside standard business hours, since property showings often happen on evenings and weekends.
Gene Buckalew's effectiveness in Baltimore depends less on whether his brokerage is RE/MAX versus another firm and more on whether his experience and focus align with your specific purchase scenario.

